Support

Most answers are in the help pages, the same ones as in the app (More → How to use).

Getting started
Always Connected
Troubleshooting
Hand Off and Take Back

Send us a message

Still stuck? Write to us here and we'll answer by email.

What's it about? Your message Your email address, for our reply Your heater's type code (optional)The app shows it when you add the heater, for example: K2. Your phone and its Android version (optional)For example: Pixel 8, Android 16. Diagnostics report (optional)In the app: More → Settings → Diagnostics → Copy report (or Copy recording, after Record for support), then paste it here. It never includes your heater's PIN or its full Bluetooth address.

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